At Vrumarket, we are committed to delivering fresh dairy and soya products to your doorstep in the safest and fastest way possible. Please read our shipping policy carefully.

1. Delivery Areas

• We currently deliver within [your serviceable cities/areas].

• Orders outside these locations may not be accepted.

2. Delivery Timelines

• Orders are usually delivered within 24 hours of confirmation, depending on product availability and your location.

• Same-day delivery may be available for selected areas and products.

• Delivery delays may occur due to unforeseen circumstances like traffic, weather, or public holidays.

3. Shipping Charges

• Free Delivery on orders above ₹499.

• A nominal delivery fee will be applied for orders below this value.

• Shipping charges (if any) will be displayed at checkout before you confirm your order.

4. Order Tracking

• Customers will receive updates via SMS/Email/WhatsApp regarding their order status.

• Live tracking may be available for some delivery areas.

5. Packaging & Handling

• All dairy and soya products are packed hygienically to maintain freshness and quality.

• Perishable items are delivered in temperature-controlled packaging where required.

6. Failed Delivery Attempts

• If you are unavailable at the time of delivery, our delivery partner will attempt to contact you.

• If the order cannot be delivered after two attempts, it may be canceled without a refund, as dairy products are perishable.